Support

服务支持

人才招聘

Job

Job Requirements:
Customer exploiting and maintenance in Seafreight and Airfreight;
Cooperate with customer service to provide tracking information to customers so as to provide quality service on timely basis;
Assist operations to well communicate with customers and sort out the disputes from the destination in due course;
Making the sales call plan and perform it on regular basis, then complete the sales call report afterwards so as to be aware of customer requirements and volume changes in time;
Expand business from exist customers and exploit new customers to establish the good corporative relationships;
Proactively talk to customer service for exchanging the information about clients and business to build good customs service platform;
Complete other works assigned by the superior leader


Seafreight Operations


Job Requirements:
College degree or Above in International Trade, Shipping, Freight Forwarding and Customs Broker etc related to Logistics;
2 years at least working experience in Forwarding Ops, Customer Service;
Strong sense of Customer Service and be willing to work under pressure;
English CET4 or Above
Job Description:
Responsible for communicating with customers, receiving orders and arranging booking, transportation, cargo tracking, customs clearance, settlement and other matters;
Preparing Shipping documents and paper works related, in charge for inputting Costs and Selling rate as well as releasing Invoice etc.;
Follow up the Cargo Tracking service so as to provide the Full Tracking Enquiry service to the customers
Checking and confirming all kinds of expenses and related
Negotiate and deal with all sorts of emergencies with customers
Complete other works assigned by the superior leader

 

Freight Marketing
Job Description:

Familiar with advantage lines and service features from various shipping companies;
Familiar with advantage lines from Class A and Main agency of various ports;
Familiar with the general trend of Shipping market and share it to Sales and company leaders for their information;
Be able to enquire and bargain rate through all kinds of channels so as to share the most competitive rates to the sales;
Willing to interaction with sales from shipping companies and makes good corporative relationships


Job Requirements:
College Degree or Above in International Trade or English and related;
Easy going, Outgoing personality, Affinity and Good communication and coordination skills;
Experience with Freight forwarding is preferred, fresh graduates can also apply as long as he’s good enough

 

Copyright © 2019-2020 All right reserved ACL Group    沪ICP备05012247号